Terms of Service

Section 1 : Product Overview

The characteristics of the products offered for sale are presented in the section “SHOP ONLINE ” on our site. The photographs are not included in the contract. The liability of the company BIOARGENT INC . may not be held liable if errors are introduced . All text and images presented on the website of the company BIOARGENT INC . are reserved world-wide under copyright and intellectual property rights. Their reproduction, even partial, is strictly prohibited.

Article 2: Validity of offers to sell

The products are offered for sale while stocks last. When ordering a product and it becomes unavailable, the customer will be informed of this as soon as possible by e-mail, mail or telephone.

Article 3: Commodity Prices

The “SHOP ONLINE ” section of our site states that prices in CANADIAN DOLLARS, excluding VAT and shipping in the amount of less than $50.00. Above $50.00 it is free only in CANADA. Otherwise, shipping costs will vary depending on the country of destination. The amount of TAX is specified when selecting a product by the customer and shipping will appear on the screen at the end of the selection of different products by the customer.

The company BIOARGENT INC. reserves the right to change prices at any time but the products ordered are charged at prevailing prices at the time of the order.

The prices include discounts and rebates that the company BIOARGENT INC . would have to provide given its results or the assumption by the purchaser of certain benefits.

Article 4: Control

The customer confirms his order by clicking the link “Confirm your order” at the bottom of the “Summary of your order” page after accepting these terms and conditions of sale. Before this validation, it is routinely offered to the customer to check each element of the order, so they can correct any errors.

The company BIOARGENT INC. confirms the order by email or phone to confirm all elements of the order and the right of withdrawal of the customer.

The data recorded by the company BIOARGENT INC. include the nature, content and date of the order. This is archived by the company BIOARGENT INC. including the conditions and the legal deadlines. The client can access the archive by contacting the Customer Relations.

Article 5 : Payment

The orders are paid by credit card. At the time of the order, the buyer will pay 100 % of the total invoice amount.

Article 6 : Delivery

Every product comes with no guarantee of the delivery date, except for deliveries to individuals. The deadline for delivery varies depending on their address. The order is sent to an address in CANADA on the payment date + 8 days. For other destinations, the date of payment + 1 month.

Article 7: Customer Relations – Customer Service

For any information, question or complaint, the customer can contact us from Monday to Friday, 9 am to 18 pm to the Customer Relations department of the company.


6331 Main Street , Local 3
Holy Cross ( Quebec ) G0S 2H0

Tel . 418-701-1202 Toll Free 1-888-926-2161
Fax: 418-701-1203

Send us an email

Article 8: Money Back

The customer has seven days from the date of delivery to return the product, the return shipping costs being his own responsibilty. The price of the product will then be refunded in the month of receipt thereof by the company BIOARGENT INC .

However, products returned incomplete, damaged , open or dirty are not included.